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LET US BE YOUR  NEXT SECURITY PARTNER

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Warranty Terms

Warranty Terms

Next Security will provide a 1-year warranty from the shipment date of products order. Our warranty will be over full replacement of all units, once confirmed after inspection that it's a manufacturer's defect and not installation fault that caused the damages to the unit. We will also verify the serial number from the products originally shipped in our systems against the serial numbers of the items that were sent back to Next Security.

Warranty Procedure:

First, fill out the form below. If the unit has no serial number mark N/A. IF there is a return being made for a unit that arrived damaged or defective a detailed description of the issue found needs to be included in the form submitted under "reason for return".

The process will take no longer than two business days, once approved, a RMA number will be provided by email.

Just after receiving the RMA number the items can be shipped back to Next Security. All shipping charges of return items as well past credit card fees are at the customers responsibility. The process will take no longer than two business days, once approved, a RMA number will be provided by email.
Just after receiving the RMA number the items can be shipped back to Next Security. All shipping charges of return items as well past credit card fees are at the customers responsibility.
General Instructions for returning products:

  1. Please ship your products to:
    Next Security
    2263 NW 102nd PL
    Doral, FL 33172
    Attn: RMA Dept
    RMA# (INCLUDE YOUR NUMBER) 2. For Returns and Warranty:

Please include a copy of your original invoice and a copy of the form inside the box, with the RMA number.
All items purchased in the same way as delivered. Product with damaged or marked boxes will have claims denied. If there are missing hardware or if the unit has been damaged or tampered in any way, claim will be denied.