Patrick is a seasoned Fire Safety Engineer with over 15 years of experience specializing in fire alarm, detection, and life-safety systems. Throughout his career, he has led complex technical operations, supported large-scale system deployments, and provided expert guidance to integrators, distributors, and end users. He currently oversees technical support services, internal training and professional development programs, certification pathways, and customer service operations. Patrick is also responsible for evaluating new technologies, standardizing installation and commissioning practices, and ensuring compliance with industry codes and best-practice guidelines. He holds extensive multi-platform certifications and hands-on expertise across major fire alarm manufacturers, including Kidde, Edwards, Potter, Siemens, Eaton, Notifier, and Simplex, enabling him to support diverse system architectures and legacy product lines with precision and depth.

Osvaldo is a Fire and Safety Technician with over 4 years of hands-on experience in fire detection and alarm systems. He leads system installations, executes maintenance protocols, and supports compliance documentation, ensuring reliable and responsive service on every project