Please review our complete return and warranty guidelines
Not eligible for return under any circumstances.
3% processing fee deducted from refund
⚠️ All returned items must be in like-new condition, in the original packaging, and include all manuals and accessories.
Returns will be denied if packaging is damaged, hardware is missing, or signs of tampering or use are evident.
Return shipping and credit card fees are the customer's responsibility.
Customers must report missing items within 7 days of receipt.
After this period, Next Security is not liable for shortages, and no refunds or replacements will be issued.
All products include a minimum 1-year warranty from the shipping date, covering manufacturer defects only.
Next Security will repair or replace (at its discretion) any defective product covered under warranty.
Warranty does not cover:
Warranty Period for Repaired/Replaced Items: The warranty continues based on the original product's warranty period.
⚠️ Important Notes:
Have questions? We're here to help:
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